Refund policy
Refund & Return Policy
At TrendKart, customer satisfaction is our priority. Please read our return and refund policy carefully.
Returns
• You have 14 days from the date of delivery to request a return.
• Items must be unused, in original packaging, and in the same condition you received them.
• To start a return, contact us at anaskhan011997@gmail.com with your order number and reason for return.
Refunds
• Once we receive and inspect your returned item, we will notify you of the approval status.
• Approved refunds will be processed to your original payment method within 5-7 business days.
• Shipping costs are non-refundable unless the item arrived damaged or defective.
Damaged or Incorrect Items
• If you receive a damaged, defective, or wrong item, contact us within 48 hours of delivery with photos of the product. We will arrange a replacement or full refund at no extra cost.
Non-Returnable Items
• Personalized/customized items, and items marked as final sale, cannot be returned.